Terms and Conditions

These Terms and Conditions govern the use of the Srushti Resort website and the booking of accommodation and other hospitality services offered by the resort.

1. About Our Services

Srushti Resort is located in Daulatabad, on the Aurangabad–Daulatabad Highway, Maharashtra, India. Our services may include room accommodation, dining, holiday packages, and event or function bookings, subject to availability.

2. Reservations and Booking Confirmation

• Customers must provide accurate contact and booking details.
• Reservations are subject to room availability and acceptance by the resort.
• A payment initiation message alone does not confirm a booking.
• Booking confirmation will be issued after the required payment and reservation checks are completed.
• Customers should retain their booking reference and payment receipt.

3. Pricing and Payments

Prices, applicable taxes, inclusions, and payment requirements will be communicated during the booking process. Online payments may be processed through Razorpay using the payment methods made available at checkout. Customers must not submit another payment until they have checked the status of an existing transaction that appears pending.

4. Guest Responsibilities

• Guests must provide valid identification where legally required.
• Guests must follow the resort's check-in, check-out, safety, and property-use rules.
• Guests are responsible for damage caused to resort property, subject to applicable law.
• Guests must comply with applicable laws and respect other guests and resort staff.

5. Check-in and Check-out

Check-in and check-out timings, early check-in, late check-out, extra-person charges, and special requests are subject to the booking confirmation and resort policy. Please contact the resort to confirm these arrangements.

6. Cancellation and Refunds

Cancellations, rescheduling, no-shows, and refunds are governed by the applicable Cancellation Policy and Refund Policy published on this website and communicated during booking. Any applicable non-refundable amount must be disclosed before payment.

7. Availability and Changes

The resort will make reasonable efforts to provide the confirmed services. If an unavoidable circumstance affects a reservation, the resort will contact the customer to discuss an appropriate resolution in accordance with applicable law and the booking terms.

8. Website Information

We aim to keep website descriptions, photographs, prices, and service information accurate. Certain facilities, packages, and services may vary by season or availability.

9. Privacy

Personal information provided during enquiries, reservations, and payments is handled according to our Privacy Policy .

10. Applicable Law

These terms are subject to applicable laws of India. Disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

11. Contact Us

For questions regarding these terms or a reservation, please contact Srushti Resort using the verified contact details published on our website.